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Booking your tickets online not only saves you money but also guarantees your entry, ensuring you won’t miss out if we reach full capacity on the day. Online bookings help us streamline our operations, allowing us to plan ahead and provide the best experience for all our visitors. While walk-in tickets are possible subject to availability, we encourage booking in advance to secure your spot and enjoy a more seamless visit.
During school holidays or wet weather, tickets can sell out very quickly and we don’t wish to cause you any disappointment.
Please also be aware that walk-in tickets carry a higher ticket price per person.
General Admission 2025 Prices:
- Adult: Walk-in £10.95 | Online £8.95
- Child: Walk-in £8.95 | Online £6.95
- Concession: Walk-in £8.95 | Online £6.95
- Toddler: Walk-in £ Free | Online £ Free
- Carer: Walk-in £ Free | Online £ Free
- 4 person family: Walk-in £34.95 | Online £28.95
- 5 person family: Walk-in £38.95 | Online £33.95
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Most people tend to find that 1hr – 1.5hrs gives them enough time to go around the venue and engage with all of our animals, plants and interactives. Once inside, you are welcome to go around as many times as you like. We also have a wonderful on-site Canopy Cafe and gift shop for you to relax and recharge before or after your visit.
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Our themed trails consist of a series of animal and plant-related questions that children can uncover the answers to while exploring Plantasia Tropical Zoo. They will be given a leaflet and pencil, plus a certificate that can be presented to them upon completion of the trail. You’ll also find a winners’ podium at the end of the trail for a fun photo opportunity!
To support our commitment to the environment, we have replaced single-use plastic medals with recyclable certificates as the trail prize. These certificates are printed on recycled paper, allowing us to celebrate children’s achievements while helping to protect the planet.
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Animal handling is included as part of our birthday parties, zookeeper experience, and Animal Encounters experience packages. We occasionally offer animal handling to the general public during certain special events or outreach, however for the comfort of the animals we do not offer regular or time specific sessions for General Admission.
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The Education Room is provided for the use of schools, groups and corporate customers for workshops, talks and training. When in use by a school/group the room cannot be accessed by the general public. However when unoccupied, we often allow access to the general public by opening up the bi-folding doors.
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Plantasia Tropical Zoo is an indoor only attraction set within a beautiful glass hot-house in the heart of Swansea City Centre.
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We do! Monetary gift cards can be purchased online and emailed directly to the recipient. You can purchase our online gift cards here
We also have a range of gift voucher sets available from our gift shop, for our VIP activities such as Croc Feeding, Zookeeper experience, or Animal Encounters. The gift voucher sets come packaged in a silver box along with a few Plantasia branded treats. You can read all about them on our blog. If you’re unable to collect from store, they can be posted at an additional cost. Please contact our team at plantasia@parkwood-leisure.co.uk for further details
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Plantasia Tropical Zoo is fully accessible for mobility scooters, wheelchairs and prams. There are no stairs within the venue and all paths are wide and gradually sloping. Disabled parking is available if required at Parc Tawe within a short distance of Plantasia. Please take a look at our accessibility page for further information
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We offer free entry to carers when accompanying the person that they are caring for. Please select the FREE ticket option when booking online, and bring your official carers letter/card with you on the day for check-in.
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Some of our themed events days often have a different price range for different ages. These prices will be available to view on the What’s On page of our website, and via the online booking system.
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Due to our zoo licence, only guide dogs are permitted inside Plantasia Tropical Zoo. Pet animals cannot enter any part of the premises. There are however many dog sitting services available in the Swansea area which can be found via an online search.
